This blog post first appeared in February 2024 on the website of OpenTech(AUC). Whatsapp is a bad deal Normally, when you feel you’re getting the short end of a stick, for example when the supermarket sells you expensive mushy cauliflowers, or when the organization you volunteer at treats you disrespectfully, you go and find what you need somewhere else. This ability to “defect” to an alternative when you feel you’re not getting a good deal, is an important “power” that helps you get reasonable deals.